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Frequently Asked Questions

UP – The uplifting entertainment network that features music and inspiring stories the whole family will enjoy.

  1. How long has UP been in existence?
  2. How can I watch UP in my area?
  3. Why is UP not available on my cable provider? How can I get the channel?
  4. Why is UP not available everywhere?
  5. Is there a fee to watch UP?
  6. Is UP available overseas?
  7. UP is not included on my cable or satellite provider. Can I watch the channel online?
  8. Who can I contact about a video or audio reception problem?
  9. Are your logos available for general use?
  10. Employment opportunities
  11. Volunteer opportunities
  12. Internship opportunities
  13. Can I purchase episodes of UP shows?
  14. Where can I purchase music by artists seen on your channel?
  15. Why is my favorite artist not listed on your website?
  16. Please play more music videos of…
  17. I would like to submit an idea for a show.
  18. How can I submit a video to air on your channel?
  19. How do I audition to be seen on UP?
  20. Why do you need my email address?
  21. How can I find out when a show will be aired on your channel?
  22. Please provide me with a list of Christian events happening in my area.
  23. How can I advertise with UP?
  24. Where do I find corporate information about UP?
  25. Still have questions or comments?

  1. How long has UP been in existence?
    Gospel Music Channel, LLC was formed in April of 2004 and its first launch was October 31, 2004 on Jackson Energy Authority in Jackson, Tenn. In February of 2010, Gospel Music Channel launched its new name and logo, and became known as gmc. Recently, gmc has become UP – The uplifting entertainment network that features movies, music and inspiring original programming the whole family will enjoy.
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  2. How can I watch UP in my area?
    UP can be viewed on various cable and satellite providers in certain areas. Please click here to check our availability in your area.
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  3. Why is UP not available on my cable provider? How can I get the channel?
    We would love to be in your area and on your local provider, but we do not make the ultimate decision; the cable and satellite providers do. We are in ongoing negotiations with a variety of providers so that we may be added to their service, but in the meantime there are a number of ways to urge your specific provider to add UP to their lineup:1. When you pay your bill each month, write a note on the bill requesting that they add UP to their service.
    2. Call or write to your cable’s marketing representatives and let them know that you want the channel.
    3. Click Get the Channel. [top]
  4. Why is UP not available everywhere?
    UP can be seen in more than 70 million homes on various cable systems around the country, as well as DISH Network on channel 188, DIRECTV on channel 338 and Verizon FiOS on channel 224.
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  5. Is there a fee to watch UP?
    UP does not charge a fee to our viewers. The only fee associated with viewing UP is your cable or satellite bill to the providers who have included UP in their channel listing.
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  6. Is UP available overseas?
    We are currently only available in the United States, but we expect to be available overseas in the near future.
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  7. UP is not included on my cable or satellite provider. How can I watch the channel online?
    Our various contracts and agreements prevent us from airing UP shows in their entirety on our website. Check out the Videos page where you can watch videos and interviews from your favorite UP programming.
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  8. Who should I contact about a video or audio reception problem?
    Please call the customer service department of your local cable or satellite operator to report reception problems.
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  9. Are your logos available for general use?
    Please do not use a UP logo on your personal web pages or printed materials unless you’ve obtained permission. If you’d like to use our logos to help promote the channel, please send us an email and we’d be happy to help .
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  10. Employment opportunities
    UP periodically posts new openings in our Careers section. Be sure to check it out!
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  11. Volunteer opportunities
    We appreciate your help in continuing to spread the word about UP to encourage cable and satellite providers to carry us. Please click here to provide us with your contact information.
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  12. Internship opportunities
    UP has an internship program that welcomes students interested in a career within the industry. Click here to learn more!
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  13. Can I purchase episodes of UP shows?
    Our programs are currently unavailable for purchase.
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  14. Please send me some of your music videos!
    Unfortunately, because of our agreements and contracts with management companies and record labels, we are unable to send you any videos from our collection. However, if you reach out to an artist’s manager, publicist, or record label they may be able to assist you.
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  15. Please play more music videos of…
    We will try our best to fulfill your request as we continue to work with recording labels and artist management to encourage submission of videos from their artists. Please click here to provide us of the type of music or artists you would like to see more of on UP.
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  16. I would like to submit an idea for a show.
    UP does not accept or consider unsolicited ideas or materials, including without limitation, any ideas or materials for new programming, promotions, products, technologies or processes. Click here to view the full policy.
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  17. How do I audition for UP shows?
    UP is not currently holding auditions for any of its original programming.
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  18. How can I submit a video to air on your channel?
    UP welcomes all styles of inspirational music videos for consideration for airplay on our television network. However, you must include the proper documentation along with your submission. Click here to request our forms and procedures for consideration of your music video(s) to air on UP.
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  19. How do I audition to be seen on UP?
    UP does not hold auditions for airtime. However, if you have a music video available, we would be happy to review it for consideration of airplay on our channel. Click here to request our forms and procedures for consideration of your music video(s) to air on UP.
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  20. Why do you need my email address?
    We use your email address to keep you informed of the latest news that is happening at our network. Click here to sign up to receive UP TV updates via email.
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  21. How can I find out when a show will be aired on your channel?
    UP’s schedule can be found on the Schedule page of our website or via your local listings.
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  22. How do I advertise on UP?
    For more information and to request advertising rates, click here.
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  23. Where do I find corporate information regarding UP?
    Please visit the Press section for more information.If would like our technical specifications, please click here to submit a request along with your contact information.If you are a cable or satellite provider, click here. If you are a member of the press, click here to contact our public relations department.[top]
  24. Still have questions or comments?
    Your questions and comments are very important to UP. Our goal is to provide as much information about our channel as possible and we make an effort to respond to each inquiry. Click here to contact us.
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